Customer Response Form
 
Compulsory Fields*

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Name:
Contact No.:
Sales Person:
Date of Visit:
Model / Colour:
Q.1 Were you greeted properly and in right amount of time?   
Q.2 Were you served with some tea or snacksand made comfortably seated?   
Q.3 Was the salesconsultant,quick enough to assist you?   
Q.4 Was the Salesconsultant's attitude and behavior as per your expectation?   
Q.5 Were the models showed to you as per your requirements?   
Q.6 Were you offered a test drive?   
Q.7 Were you provided with Brochures?   
Q.8 Were you provided with Proforma Invoice?   
Q.9 Were you given the Price List?   
Q.10 Were you given the Price List?   
Thank you for your valuable time.Good Day.
We appericiate your suggestions to serve you better in future
Fur furthur queries please contact Ms. Sonia our Customer Relationship Manager at 9971976611 or mail at sonya@classichonda.co.in
Name:
Contact No.:
Sales Person:
Vehicle delivery date:
Model Purchased:
Email:
Date of Birth:
Date of Anniversary:
We thank you for patronising Honda,Sir,it is our constant endeavour to provide best services to our esteemed customers, This is regarding your purchase of a car from our dealership. I would request to have your feedback on few things.
Can you tell us about the buying experience you had in our showroom starting from the time you enquired for the car till the dlivery of your car?
Q.1 Did the salesperson spend sufficient time with you & explain everything r about the car at the time of delivery?   
Q.2 Was the attitude, behaviour & knowledge of the Sales Consultant satiusfactory?   
Q.3 Are you satisfiedwith the followupof your enquiry/request prior to purchase decision?   
Q.4 Are you satisfied with the finance & paperwork process of the dealership?   
Q.5 Was your vehicle delivered as per committed date & time?   
Q.6 Were you explained the owners manual & warranty terms at delivery?   
Q.7 Were you introduced to the service advisor at time of delivery?   
Q.8 Did the Salesperson who sold the car to you, also deliver your car to you?   
Q.9 Was the condition of the car satisfactory at delivery?   
Q.10 Was there a proper delivery ceremony?   
We appericiate you to share your feedback in regard to your entire purchase expertise or your valuable suggestions to provide you better dervices in future.
Fur furthur queries please contact Ms. Sonia our Customer Relationship Manager at 9971976611 or mail at sonya@classichonda.co.in
Thank you for your valuable time.Good Day.
 
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